Build AI Agents that
Actually Work
Plugency is the all-in-one platform to build, test, and deploy intelligent WhatsApp, Telegram, and other agents. Automate support, sales, and operations without writing code.
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Built for Businesses That Actually Care
Stop losing customers to slow responses and generic chatbots. Plugency creates AI agents that truly understand your business.
AI That Understands Context
Your AI agent learns from your knowledge base and maintains conversation context, delivering relevant, accurate responses every time.
Never Miss a Customer
Instant responses 24/7, 365 days a year. No more lost leads due to slow response times or out-of-office messages.
Seamless WhatsApp Integration
Meet customers where they already are. Direct integration with WhatsApp Business API for authentic conversations.
Zero Code Required
Set up your AI agent in minutes, not months. Upload your knowledge base, connect WhatsApp, and go live.
Actionable Analytics
Understand what your customers want. Track sentiment, buyer intent, and common questions to improve your business.
Multi-Agent Workflows
Create specialized agents for sales, support, and operations. Route conversations intelligently to the right agent.
You Didn't Start a Business to Answer DMs All Day
We get it. You're juggling inventory, marketing, staff, and a thousand other things. Customer messages pile up, opportunities slip away, and there's never enough time.
Missing messages because you're busy
✓ AI responds instantly, 24/7
Spending hours on repetitive questions
✓ AI handles FAQs automatically
Leads slipping through the cracks
✓ Every inquiry gets immediate attention
No time to scale customer support
✓ Handle 10x conversations without hiring
Before Plugency, I was spending 4+ hours daily just answering WhatsApp messages. Now my AI agent handles 90% of inquiries, and I only step in for complex issues. I finally have time to actually grow my business.
Adebayo Okonkwo
Founder, Lagos Fashion House
4hrs+
Saved Daily
90%
Auto-Handled
3x
More Sales
Happy Customers. More Sales.
When customers get instant, helpful responses, they buy more. It's that simple.
| Aspect | Without AI | With Plugency | Impact |
|---|---|---|---|
| Response Time | Minutes to hours | Instant (< 2 seconds) | 100x faster |
| Availability | Business hours only | 24/7, 365 days | Always on |
| Handling Capacity | 1-2 chats at a time | Unlimited simultaneous | ∞ scalability |
| Consistency | Varies by mood/workload | Always consistent | 100% reliable |
| Cost per Conversation | $5-15 per inquiry | < $0.01 per inquiry | 99% savings |
No More Waiting
Customers get answers immediately, not hours later when you finally check your phone.
Conversational Experience
Natural language AI that feels like texting a knowledgeable friend, not a frustrating bot.
Personalized Responses
AI remembers context and provides relevant, helpful answers based on your business specifics.
Professional Image
Impress customers with instant, accurate responses that build trust and credibility.
Data-Driven Decisions, Not Guesswork
Every conversation is an opportunity to learn. Our analytics turn customer interactions into actionable insights that grow your business.
85%
Avg. Auto-Resolution Rate
<2s
Average Response Time
3x
Lead Conversion Improvement
40%
Support Cost Reduction
Track daily, weekly, and monthly message patterns to optimize your team's availability.
See what customers are asking about: sales inquiries, support issues, or complaints.
AI identifies high-intent leads so you can prioritize follow-ups that convert.
Understand customer emotions. Catch dissatisfaction before it becomes a bad review.
Compare response times and conversation quality across multiple AI agents.
Know when customers are most active to staff appropriately or run promotions.
Real-time analytics dashboard included in all plans
Your AI Team, Working Together
Create specialized agents for different tasks. Sales handles inquiries, Support resolves issues, and they all work seamlessly together.
Sales Agent
- Answer product questions
- Qualify leads
- Book appointments
- Send quotes
Support Agent
- Troubleshoot issues
- Track orders
- Process returns
- Answer FAQs
Booking Agent
- Check availability
- Schedule appointments
- Send reminders
- Handle reschedules
Custom Agent
- Your specific workflow
- Industry-specific tasks
- Unique business logic
- Custom integrations
Smart Routing
AI automatically routes conversations to the right specialized agent based on intent.
Seamless Handoffs
Agents transfer conversations with full context. No customer has to repeat themselves.
Escalation Rules
Set up automatic escalation to human agents for high-priority or complex issues.
From Zero to AI Agent in Under 5 Minutes
No technical skills required. No complex integrations. Just follow these four simple steps and your AI agent will be handling customer conversations.
Upload Your Knowledge Base
Add your website, PDFs, FAQs, or paste text. Our AI learns everything about your business in minutes.
Configure Your AI Agent
Set your agent's personality, response style, and business rules. No coding required.
Connect WhatsApp
Scan a QR code to connect your WhatsApp Business number. Instant setup, no API keys needed.
Go Live & Start Automating
Your AI agent starts responding to customers immediately. Monitor, refine, and watch it improve.
No credit card required • Free tier available forever
Perfect for Every Industry
From solo entrepreneurs to growing teams, Plugency adapts to your business needs. Here's how different industries are using AI agents.
E-Commerce & Retail
Order tracking, product recommendations, returns
"Handle 'Where is my order?' instantly, 24/7"
Real Estate
Property inquiries, scheduling viewings, qualification
"Qualify leads and book viewings automatically"
Healthcare & Clinics
Appointment booking, FAQ, prescription refills
"Patients book appointments without calling"
Education & Training
Course info, enrollment, student support
"Answer admission questions round the clock"
Professional Services
Consultation booking, service inquiries, quotes
"Consultants and lawyers capture leads 24/7"
Home Services
Quote requests, scheduling, emergency dispatch
"Plumbers and electricians book jobs automatically"
Beauty & Wellness
Appointment booking, service menu, availability
"Salons fill empty slots with instant booking"
Any Service Business
Custom workflows for your specific needs
"If you have customers, Plugency can help"
Don't see your industry? Plugency is flexible enough for any business that communicates with customers. Our AI adapts to your specific knowledge base and workflows.
Why Choose Plugency?
See how Plugency stacks up against other solutions. We built what we couldn't find anywhere else.
| Feature | Generic Chatbot Tools | Manual Responses | Plugency✨ Best Choice |
|---|---|---|---|
| Context-Aware AI | |||
| Native WhatsApp Integration | |||
| Custom Knowledge Base | |||
| No-Code Setup | |||
| Advanced Analytics | |||
| Multi-Agent Support | |||
| Affordability | $$$$ | $$$$$ | $ |
Plugency combines the intelligence of AI with the simplicity of no-code tools, at a fraction of the cost of enterprise solutions.
Simple, Transparent Pricing
Start free, upgrade as you grow. No hidden fees.
Free
Get started and explore the platform.
- 1 AI Agent
- 1 Knowledge base (5MB)
- 100 Messages/month
- Basic analytics
- WhatsApp integration
- 24-hour indexing
- In-app notifications
- 7-day data retention
Professional
For individuals and small teams.
- All Free features
- 3 AI Agents
- 10 Knowledge bases
- 5,000 Messages/month
- Daily message charts
- Real-time indexing
- In/out message split
- 30-day data retention
Business
For growing businesses that need scale.
- All Pro features
- 5 AI Agents
- Unlimited knowledge
- 25,000 Messages/month
- Team access (5 seats)
- Export CSV/JSON
- Agent comparison
- Peak hours analysis
Enterprise
For large organizations with custom needs.
- All Business features
- Unlimited AI Agents
- Unlimited storage
- 100,000+ Messages
- Unlimited team
- AI insights
- Sentiment analysis
- Buyer intent detection
Ready to Transform Your Customer Experience?
Join thousands of businesses using Plugency to automate support, boost sales, and delight customers with AI-powered agents.